How can I edit a post in the queue that my user has added? I don't see it with the main account.

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  4. How can I edit a post in the queue that my user has added? I don't see it with the main account.
Learn how to edit the posts that other users in your account created.

[Update 23 Jun 2023]

𝗡𝗘𝗪 𝗙𝗘𝗔𝗧𝗨𝗥𝗘: 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗢𝘄𝗻𝗲𝗿𝘀 𝗖𝗮𝗻 𝗡𝗼𝘄 𝗝𝗼𝗶𝗻 𝗮𝗻 𝗔𝗽𝗽𝗿𝗼𝘃𝗮𝗹 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄!

When you start a fresh account, in the past, you would need to also set up a User login for yourself separate from your main login credentials if you wanted to approve routings. Now you don't have to. You only need to set up User accounts for your staff! 

 

If you are the main account holder, you still have to add yourself as a user in your account and set the Admin role. Please check this article.

How can I approve posts of other users in my account?

When you log in using the username of that Admin, you should be able to edit the messages in the Queue tab of a sub-user.

However, we recommend that you use instead of the approval workflow so queue posts don't go out before you've checked them and approved.


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